HELP & SUPPORT

Frequently Asked Questions

Find answers to institutional questions about grading workflows, LMS integrations, security, AI options, and university-wide rollouts.

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Assessment Workflows

Edufide supports a wide range of assessments, including paper-based exams, handwritten math and science assignments, multiple-choice quizzes, coding assignments, and online exams. We specialize in helping institutions streamline their grading workflows regardless of format. Learn more about our grading solutions on the Assign2 Product Page or explore online monitoring on the Smart Exam Monitor Page.

Paper Exams and Handwritten Work

Yes. Instructors can print exams with unique identifiers, scan student submissions in bulk, and use Assign2's online interface to grade them collaboratively. Detailed steps can be found in our guides on Creating In-Person Paper Exams and Marking Submissions.

Absolutely. Assign2 is designed specifically to handle handwritten work. Students can upload photos or scans of their handwritten math formulas, diagrams, and essay questions. Instructors can grade directly on the digital submissions using rubrics, annotations, and keyboard shortcuts. Learn more about Submitting Handwritten Assignments and Marking Submissions.

Multiple-Choice and Bubble Sheets

Yes. Assign2 includes a built-in multiple-choice bubble sheet feature. You can design bubble sheets, print them on regular paper, and scan them back in. There is no need for proprietary scanner hardware or expensive pre-printed sheets. Review our guide on Replacing Bubble Sheets to see how it works.

Yes. Assign2 allows you to mix multiple-choice questions (which are automatically graded) with open-ended, handwritten, or essay questions (which instructors grade manually) on the same exam. Read more in our guide on Creating Exams.

LMS Integrations

Yes, Assign2 integrates seamlessly with all major Learning Management Systems (LMS) using LTI standards. This allows for automated roster sync, grade push, and single sign-on. Check out our setup guides: Integrating with Canvas, Integrating with Brightspace, Integrating with Moodle, and Integrating with Blackboard.

The initial integration is typically performed by your university's LMS administrator or IT department. It takes only a few minutes to configure. If you are an administrator and need support, please contact us for LMS Integration Assistance.

AI-Assisted Grading

Assign2 uses AI to cluster similar student answers together (such as similar handwritten text, numeric answers, or diagrams). Instructors can grade an entire cluster of similar responses at once, which dramatically improves consistency and speed. For details, read our article on AI-Assisted Grading.

Yes, absolutely. AI is strictly a helper tool. Instructors retain full control, and can review, adjust, or override any AI grouping or suggestion at any point during grading. Learn more in our AI Grading Guide.

Online Quizzes and Exam Monitoring

Smart Exam Monitor (SEM) is Edufide's secure online exam monitoring solution. It provides identity verification, webcam/desktop recording, and customizable browser controls to help ensure academic integrity during online assessments. Read our Smart Exam Monitor Product Page for more details.

Implementation and Rollout

A basic department rollout can be completed in a few days. Large-scale institutional rollouts, including LMS setup and instructor onboarding, typically take a few weeks. We provide hands-on onboarding support. Book a Demo to discuss a rollout plan for your institution.

Yes, we offer department-level pilots. This allows a small group of instructors to evaluate Assign2 or Smart Exam Monitor with their courses before a full university-wide deployment. You can Request a Pilot/Trial through our contact page.

Privacy, Security, and Student Data

Edufide is committed to student data privacy. We comply with major privacy standards and do not share or monetize student data. Read our detailed Privacy Policy for information on data storage, protection, and compliance.

Pricing, Trials, and Demos

Since institutional needs vary, we provide custom pricing based on enrollment size and required integrations. To receive a quote or set up a trial, please submit a request on our Contact Form or reach out for a Pricing Discussion.

Support

Both instructors and students can browse our comprehensive guides in the Edufide Support Center. We offer detailed articles for students submitting assignments and instructors managing grading workflows.

Ready to transform your assessment workflow?

Set up a personalized demo to see Assign2 and Smart Exam Monitor in action at your institution, or explore pilot licensing.